We are conveniently located in Monkey Junction at 4833 Carolina Beach Road, next to Earthbound Salon and across from Family Dollar.

Our office and parking lot are accessible. Unfortunately, our yoga studio is on the second floor, and the building does not have an elevator if this is needed.

You will receive an email with a link to all necessary intake paperwork in the client portal. This will need to be completed before your first appointment. This usually takes around 5-10 minutes to complete. Other than that, we will need a copy of your insurance card if we are filing it for you and a state-issued ID. The admin team will let you know if anything else is needed based on your situation (custody paperwork, POA, etc.)

We know that the first appointment can be a bit intimidating whether you are a newbie to therapy or a seasoned therapy-goer. The first appointment is a time for your therapist to get to know you a little and vice versa. One of our amazing team members actually wrote a blog post about this very thing since it is such a common question. You can access the post here: What You Can Expect

If we are filing insurance on your behalf, you will receive an email from two places: Headway and SimplePractice. These are the platforms that we use to deliver services, maintain records, and file insurance claims. SimplePractice is for scheduling, client files, and telehealth if this is being utilized. Headway is a third-party billing service that files insurance claims for us. If we are not filing insurance on your behalf, you will only receive an email from SimplePractice.

§ You will need to create a profile for both platforms and complete their registration process. We know it might seem like a lot upfront, but there is minimal paperwork (if any) after that. All of this is necessary to protect you, the client, and us, the provider.

We have therapists who work with children starting at 4 years old, and it only goes up from there! We don’t have a maximum age, as we are firm believers that therapy can be beneficial at ANY age.

Glad you asked! We have a wonderful blog post related to this topic, as it really is one of the main determinants of whether your experience in therapy will be a positive one. Read about it here: How to find a “good fit” therapist

• There is real value in both psychological evaluations and mental health assessments. We do not currently offer psychological evaluations, but assessments are a valuable tool for treating mental health. New Directions explains this very well, so we won’t reinvent the wheel, so to speak:
  •  An assessment is provided by a licensed mental health professional and seeks to give a good broad overview of your mental health including screening for depression, anxiety, substance use disorders, PTSD, mood disorders, ADHD, phobias, and just about anything found in the diagnostic manual used by mental health professionals. Mental health assessments are generally going to be briefer than psychological evaluations and cost about one third to one fifth as much. Psychological evaluations, on the other hand, are similar to a mental health assessment, but they go into much more depth with regard to your mental health and particularly how your personality manifests in daily living and relationships. A “psych eval” report generally takes more than double the time to accomplish, produces a report 3-4 times as long, and costs substantially more if not covered by insurance (2019). Also keep in mind that a psychiatric evaluation and a psychological evaluation are different things as well, with the psychiatric portion determining whether medication management is a good option.

We do not prescribe medications. However, we are happy to help you determine whether a conversation with a medical professional about medication is a good option for you. You certainly do not have to be on medication to address concerns that you have about your mental health. Like many other interventions, medication can be a helpful tool on your road to well-being. This is an individualized choice and depends greatly on circumstances and symptoms.

Our therapists will tailor their work with you to help you meet your goals. Therapists vary in their preferred approach but most often pull from Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), Motivational Interviewing, Solution Focused Brief Therapy, Acceptance and Commitment Therapy, Horticultural Therapy, Art Therapy, Child Therapy, and many others.

While we completely understand wanting to feel comfortable with your therapist, it is against our ethics to work with clients that we know personally. We love boundaries around here, and that is one we stick to!

This is another boundary that we love to keep. An effective therapeutic relationship is one that stays neutral and feels very safe. In the spirit of this as a priority, we do not see clients that know each other outside of Evoke Wellness. We love referrals and will be happy to schedule you, your friend, or family member with one of our other amazing team members!

Sometimes we have to lock the door for safety reasons if everyone is in session with their clients and there is no one at the front desk. If the door is locked, you can just wait in your car, and your therapist will come out to get you at the time of your appointment.

We try our very best to be prompt and attentive, so if you leave a voicemail or send an email, you can expect return communication the same day if it is before 4:00 pm or the next business day if it is after 4:00 pm.